Portfolio
A production track record, not a presentation deck.
Selected work across production AI, streaming and monetization systems, cloud-native platforms, observability, and modernization.
- 01
Agentic support for the employees of bswift's enterprise clients: personalized, claims-grounded answers, proactive guidance and smooth handoffs to human agents for complex moments.
- autonomous resolution rate (reported by bswift)
- 80%
- messages in 2025 (reported by bswift)
- 750K+